Refund policy

Last updated: October 15, 2026

MYOFORM offers a 7-day return window from the date of delivery for eligible products. Items must be unused, unwashed and returned in their original condition and packaging. Because wrist wraps and palm pads are worn on the body, we cannot accept returns on items that have been used, worn or washed, unless they are faulty.

Change-of-mind returns
You are responsible for return shipping costs for change-of-mind returns.

Faulty, damaged or incorrect items
Contact us within 48 hours of delivery with your order number and a photo. We recommend taking a photo or short video when you open your package, in case it was damaged in transit. MYOFORM will cover reasonable shipping costs involved in resolving the issue, and we will replace the item or refund you.

Bundles
Bundles should be returned as a complete set, unless an item in the bundle is faulty.

Order cancellations
You can cancel an order before it is dispatched. Email us as soon as possible with your order number. Once an order has been dispatched, it can no longer be cancelled, but you may return it under this policy.

How to return
Email myoform.shop@gmail.com with your order number and the reason for your return. Please do not send anything back until we have confirmed the next steps.

Refunds
Refunds are processed after the returned product has been received, inspected and approved. Card and online payments are refunded to your original payment method within 5-10 business days. For bank transfer orders, refunds are paid to the bank account you provide. The ₦50 bank transfer charge and delivery fees paid to the courier are non-refundable, unless the item was faulty, damaged or incorrect.

Exchanges
If you would like a different color, tell us when you request your return. We will exchange it if the color is in stock.

Contact
We reply to emails within 24 hours on business days at myoform.shop@gmail.com.

Your applicable consumer rights remain unaffected.